Returns & Exchanges
At TAMAYO GOLD, we want you to be completely satisfied with your luxury purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items with original TAMAYO GOLD tags attached into the original packaging to ensure the products are protected during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned items for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing